Energy Advice and Support for Households

Across Devon, Plymouth and Torbay, a network of community energy organisations (CEOs) provide free and impartial advice and support to householders. The CEOs are not for profit organisations, which work closely with local authorities and other frontline support agencies to provide holistic support and wherever possible access to grant funding. In some areas, additional crisis grants are available.

Follow these links to find advice and support in your area:

North Devon 361 Energy FREE ENERGY EFFICIENCY & REDUCE YOUR BILLS – 361 Energy
South Hams South Dartmoor Community Energy Energy Advice – South Dartmoor Community Energy (
West Devon Tamar Energy Community Energy Advice – Tamar Energy Community
Plymouth Plymouth Energy Community Plymouth Energy Community 


Torbay Exeter Community Energy Healthy Homes for Wellbeing – ECOE

IFAN Teignbridge Worrying About Money Booklet

East Devon
Mid Devon

Advice available on:

  • High energy bills
  • Cold at home
  • Damp or mould problems
  • Confusing heating controls
  • Complicated bills
  • Fuel debt or problems with suppliers
  • Switching tariffs
  • Insulation or heating grants
  • Energy bills becoming unaffordable

How is support available

  • Home visits
  • Phone calls
  • Video calls in some cases
  • Email

Sponsor a Warm Pack campaign

Transforming Plymouth Together have launched their new ‘Sponsor a Warm Pack’ campaign. For £25, you can help provide warmth to a person who is struggling with the cost of rising energy bills, and are unable to get a warm space this winter. This is a small act that will make a big difference this winter. For more information and to sponsor a pack, please see the website.

Additional resources: